Terms and Conditions
Last updated: June 19, 2025
These Terms and Conditions (“Terms”), together with any and all schedule, annexes, and the privacy policy available at: https://www.pdfforge.org/about-us/privacy-policy (jointly, the “Agreement”) constitute a legal agreement between you (“User” or “you”) and Avanquest pdfforge GmbH (“we”, “us” or “pdfforge”), governing your access to and use of the PDFCreator website (www.pdfforge.org), any related online or offline services, and all associated software products provided by pdfforge, including free, trial, and paid versions (“Software” or “Services”). By accessing the website, downloading, installing, or using the Software or any related services, you agree to be bound by the terms of this Agreement. If you do not accept these terms, you must not use the Software or Services.
If you are entering into this Agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to this Agreement, in which case “you” shall refer to such entity.
If you are an enterprise customer seeking specific deployment solutions, please contact our sales team at https://www.pdfforge.org/about-us/contact-b2b.
Each section of these Terms begins with a brief summary intended to help you navigate and understand the content more easily. However, please note that these summaries are for informational purposes only. The legally binding terms are found in the complete, detailed English text of the Terms.
Scope and Applicability:
This Agreement applies to all access and use of the PDFCreator website and the Services made available by Avanquest pdfforge GmbH, including any downloadable desktop applications, web-based tools, support features, or subscription-based services. It governs all versions of the PDFCreator Software, whether free, trial, or paid, and is applicable to both individual consumers and business entities.
These terms are incorporated into, and are part of, the Avanquest general Terms and Conditions available at: https://www.avanquest.com/UK/company/legal/Terms_and_Conditions.html
These Terms include and incorporate by reference the PDFCreator’s Privacy Policy, https://www.pdfforge.org/about-us/privacy-policy, the Acceptable Use and Conduct Policy (Annex A) and, where applicable, additional special features terms, data processing agreements, and other case-specific documents we may make available from time to time.
For the purposes of these Terms and Conditions, the following definitions apply:
2.1. Affiliated Company: Any entity that directly or indirectly controls, is controlled by, or is under the common control with Avanquest. For the purposes of this definition, “control” means ownership of more than 50% of the voting equity or the ability to otherwise direct the entity’s management and policies.
2.2. Confidential Information: refers to any non-public, proprietary information disclosed by Avanquest to you, either directly or indirectly, in any form (e.g., written, electronic, or oral). This includes but is not limited to technical data, software code, trade secrets, business strategies, pricing, product roadmaps, and other materials marked or understood to be confidential. Confidential Information also includes any information derived from or reflecting such data. Confidential Information does not include information that: (a) Is or becomes publicly available through no breach of these Terms by you; (b) You can demonstrate that was rightfully known to you without an obligation of confidentiality prior to Avanquest’s disclosure; (c) Is disclosed to you by a third party who has a lawful right to make such disclosure; or (d) Is independently developed by you without reference to or use of Avanquest’s Confidential Information.
2.3. Data Protection Law: Data Protection Laws: Refers to all applicable laws and regulations relating to the protection, privacy, and security of Personal Data, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), Law 25 (Quebec), and any other data protection laws that apply to the jurisdictions in which Avanquest or the Developer operate.
2.4. Intellectual Property Rights: All forms of legal rights protecting intangible creations, including copyrights, trademarks, patents, trade secrets, and any other proprietary rights.
2.5. pdfforge: Refers to Avanquest pdfforge GmbH and its Affiliated Companies, including parent or subsidiary.
2.6. Personal Data: Any information that relates to an identified or identifiable individual, as defined under applicable privacy laws, including the EU General Data Protection Regulation (GDPR), Quebec LAw25 and the California Consumer Privacy Act and Privact Rights Act (CCPA and CPRA).
pdfforge grants you a limited, non-exclusive, non-transferable, and revocable license to use the PDFCreator Software and Services in accordance with the specific terms of your selected edition. You are prohibited from reverse engineering, modifying, distributing, or misusing the Software or Services, including scraping or copying content from the website. Use is strictly limited to what is explicitly authorized under these Terms, and all other rights are reserved. Violations, including exceeding usage limits or failing to follow documentation, may result in license termination or additional fees.
3.1. License grant. Subject to your compliance with these Terms, Avanquest grants you a limited, non-exclusive, non-transferable, and revocable license to (a) download, install, and use the Software on compatible devices, in accordance with the specific terms of the chosen edition (Free, Trial, or Paid or, as otherwise provided by us); (b) access and use the Services provided by pdfforge, including the website and support resources. This license does not permit sublicensing or transferring rights to any third party. You are explicitly prohibited from: (x) Copying, modifying, decompiling, reverse engineering, or disassembling the Software, except where such actions are expressly permitted by applicable law; (y) Using the Software or Services in a way that violates applicable laws, infringes on third-party intellectual property rights, or damages the reputation or operations of pdfforge or its affiliates; (z) Bypassing or circumventing any security features, access restrictions, or license enforcement mechanisms implemented in the Software. Any rights not expressly granted under this Agreement are expressly reserved by pdfforge.
3.2. Scope of Use. The Software and Services are licensed, not sold, and may only be used as expressly permitted in these Terms. You must not use the Software and Services for any purpose beyond those specified, including any use that could undermine pdfforge’s or its Affiliated Company’s business operations or violate any applicable laws.
3.3. Restrictions on Use. You agree to the following restrictions:
a. No Reverse Engineering. You may not decompile, disassemble, reverse engineer, or attempt to derive the source code or underlying structure of the Software or Services, except where expressly permitted by applicable law and only with prior written consent from us.
b. No Modification. You may not modify, adapt, or create derivative works of the Software or Services unless specifically authorized in writing.
c. No Unauthorized Distribution. You may not rent, lease, sublicense, sell, resell, or otherwise redistribute the Services or Software or its components without the prior written consent of us.
d. No Misuse. You may not use the Software or Services to develop or support a directly competing product or to engage in any activity that infringes upon Pdfforge’s rights or disrupts its services.
e. No Website Copying or Scraping: You may not copy, scrape, harvest, or otherwise extract data, content, source code, or metadata from the PDFCreator website or Services, manually or by automated means, without prior written authorization by us. This restriction applies to all website materials, including text, images, layouts, structure, and downloadable content.
3.4. Usage Limits. pdfforge may impose limits on the number of devices, users, or instances per license, or other functional restrictions depending on the edition in use. You agree not to attempt to bypass these restrictions. Exceeding licensed use may result in termination of your license and/or additional fees.
3.5. Compliance with Documentation. You must use the Software and Services in accordance with official product documentation, user guides, technical specifications, and best-practice guidelines issued by pdfforge. Improper implementation or usage may affect performance and does not entitle you to support or remedy.
3.6. Reservation of Rights. Except for the limited rights expressly granted in this Agreement, all rights, title, and interest in and to the Software, Services, website content, and any related intellectual property are reserved by pdfforge GmbH and its licensors.
3.7. Any additional license and open source information, statements, and license for software evaluation may be found in Annex B, which supplements (not replaces) this Agreement.
To access certain features of PDFCreator, users may be required to create an account by providing accurate and up-to-date information. Users are responsible for maintaining the confidentiality of their login credentials and all activity under their account. Accounts are personal or organization-specific and may not be shared or transferred. Users must comply with applicable laws and these Terms, and must not misuse the account to bypass restrictions or harm the platform. pdfforge may suspend or terminate accounts for violations or unauthorized activities.
4.1. Account Creation. To access certain features or Services related to the Software and Services, (e.g. license management, support, or subscription tracking), you may be required to register for a PDFCreator user account. When registering, you must provide accurate, current, and complete information, including your name, email address, and, where applicable, your organization’s details. You agree to keep all registration information updated and accurate at all times.
4.2. Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to implement appropriate security measures to prevent unauthorized access to your account. If you suspect any unauthorized use, breach, or suspicious activity related to your account, you must notify us immediately at contact@avanquest.com. pdfforge will not be liable for any loss or damage resulting from your failure to secure your account credentials
4.3. Account Usage. Your account is personal to you or, if applicable, your organization, and may not be shared, transferred, or sublicensed to any third party. Only authorized personnel from your organization may access the account, and you are responsible for ensuring their compliance with these Terms. You accept full responsibility for all activities conducted through your account, whether authorized or unauthorized, including any consequences of misuse, data loss, or damages arising therefrom.
4.4. Compliance. You agree to use your account and the Software and Services in compliance with all applicable laws and this Agreement. You must not use your account to engage in illegal activities, infringe upon the rights of others, or disrupt the integrity or security of the Software, Services, or infrastructure operated by us.
4.5. Multiple Accounts. You may not create or maintain multiple user accounts for the purpose of circumventing usage limitations, license restrictions, or other technical or commercial controls implemented by us. Detection of such conduct may lead to account suspension or termination, without limiting any other remedy available to us by applicable law.
4.6. Account Suspension and Termination. pdfforge reserves the right to suspend or terminate your account at its sole discretion if you violate these Terms, engage in misuse of the Software or Services, or if your conduct is deemed harmful to other users or to the integrity of pdfforge’s systems or reputation. In such cases, you must immediately cease all use of the Software and Services. pdfforge shall not be liable for any data loss, service interruption, or damages resulting from such suspension or termination.
Certain editions and features of the PDFCreator Software and Services require paid licenses, with fees determined by pdfforge and billed according to the selected plan. By providing a payment method, users authorize charges and must ensure accurate billing information. Fees may be recurring or one-time, exclusive of taxes, and non-refundable once access begins—subject to applicable laws. pdfforge may suspend access for non-payment and reserves the right to adjust pricing with prior notice. Payment processing may be handled by third-party providers.
5.1. Fees. Access to certain editions and features of the Software and Services (such as Professional, Terminal Server, and Server) is subject to payment of applicable fees, as determined by pdfforge. Pricing and available options are published on the PDFCreator website or provided during checkout. Your use of paid features constitutes acceptance of the applicable pricing, billing terms, and any usage conditions.
5.2. Payment Authorization. By providing a payment method, you authorize pdfforge or its designated third-party payment processor to charge your account for all fees incurred. You must ensure your payment details are accurate and up to date. If a charge is declined or your payment method fails, you remain responsible for any unpaid balances and any resulting charges or penalties.
5.3. Billing and Invoicing. Fees may be charged on a recurring basis (e.g., monthly or annually), on a one-time basis, or per usage, depending on the selected plan. Invoices and billing confirmations may be issued via your registered account or directly by email.
5.4. Taxes. All fees are exclusive of applicable taxes unless stated otherwise. You are solely responsible for any value-added tax (VAT), sales tax, withholding tax, or other governmental charges resulting from your purchase or use of the Software and Services. You agree to indemnify pdfforge from any claims or liability arising from your failure to remit such taxes.
5.5. Refunds and Adjustments. Unless expressly stated otherwise, all fees paid are non-refundable. pdfforge may, at its discretion, provide a refund or account credit in the event of a confirmed billing error or if the Software or Services were materially unavailable due to a fault attributable to pdfforge. Requests for adjustments must be submitted in writing within a reasonable timeframe.
5.6. Changes to Fees. pdfforge reserves the right to modify its pricing structure or introduce new charges upon providing you with reasonable advance notice. If you do not agree to such changes, you may terminate your paid plan before the new fees take effect. Continued use of the Software and Services after the notice period constitutes your acceptance of the updated pricing.
5.7. Upgrades and Additional Features. If you upgrade your subscription or activate additional features that carry supplemental fees, you will be charged the corresponding amounts in accordance with the current pricing terms. Such upgrades may be subject to additional terms and conditions presented at the time of activation.
5.8. Third-Party Payment Processors. pdfforge may engage affiliated companies or trusted third-party payment processors to manage payments, invoicing, and related support. Your interactions with these processors are governed by their respective terms of service, and pdfforge disclaims responsibility for issues or liabilities arising from such third-party platforms.
Users must use the Software and Services lawfully and ethically, ensuring compliance with all applicable laws, including those related to data protection, consumer rights, and intellectual property. They are responsible for implementing data security, obtaining user consent where required, and adhering to license limitations. Prohibited conduct includes unauthorized distribution, misuse, and the introduction of malicious code. Users must report security incidents promptly and may not use the Software and Services to train AI systems without express written permission from pdfforge.
As a User of the Software and Services, you are required to act responsibly and in compliance with all applicable legal, technical, and ethical standards. Your continued use of the Software and Services is contingent on adherence to the following obligations:
lawful, secure, and ethical use:
6.1. Compliance with Laws. You must use the Software and Services in accordance with the applicable license terms and to respect the rights of other users and third parties. If you collect or handle personal data through features of the Software and Services, you are responsible for ensuring compliance with applicable privacy laws, including providing required notices and obtaining valid consent.
6.2. Data Security. If you are a business user, you must implement reasonable and appropriate technical and organizational measures to protect any data collected, stored, or transmitted through use of the Software and Services. This includes applying strong access controls, using secure storage methods, regularly updating systems, and addressing known vulnerabilities.
6.3. Adherence to Usage Limits. You must adhere to the usage limitations applicable to their licensed edition of the Software and Services, including restrictions on installations, user seats, or device activations. Attempts to bypass or circumvent such limitations are strictly prohibited and may result in suspension or termination of the license.
6.4. Prohibited Conduct. You are forbidden from using the Software and Services to engage in unlawful, abusive, or unethical conduct. Prohibited activities include, but are not limited to:
Introducing malicious code or software;
Infringing on third-party intellectual property rights;
Misusing the Software and Services to exploit vulnerabilities or develop competing products;
Attempting to interfere with or disrupt infrastructure operated by pdfforge or other users.
Further restrictions are detailed in a separate Acceptable Use Policy (Annex A), as may be updated from time to time.
6.5. Restrictions on AI and Automated Use. Unless explicitly authorized in writing, you may not use the Software and Services to develop, train, or enhance artificial intelligence (AI) or machine learning models, especially those intended to identify individuals, extract sensitive data, or replicate core functionalities. Any such use requires prior written approval from pdfforge.
pdfforge processes personal data as a data controller, or as a processor for business Users depending on the product and license type, in compliance with GDPR and other applicable laws. Business Users can request a Data Processing Agreement (DPA) or, where HIPAA applies, a Business Associate Agreement (BAA). Further details are available in the Privacy Policy at `https://www.pdfforge.org/about-us/privacy-policy <https://www.pdfforge.org/about-us/privacy-policy>`__.
7.1. Processing of Personal Information. pdfforge acts as the data controller for personal data processed through the Software and Services. For business Users, pdfforge may act as either a data controller or data processor, depending on the nature of the product and the license type. Personal data is processed on the basis of consent, legitimate interest, contractual necessity, legal obligation, or the User’s consent, as applicable. Further information is available in our Privacy Policy at https://www.pdfforge.org/about-us/privacy-policy .
7.2. Data Processing Agreement (DPA). Where pdfforge acts as a data processor on behalf of a business User, a Data Processing Agreement (DPA) is available upon request. To request a DPA, contact dpo@avanquest.com . The DPA, once executed, forms an integral part of these Terms.
7.3. HIPAA Compliance. If your use of the Software and Services involves the processing of Protected Health Information (PHI) under the U.S. Health Insurance Portability and Accountability Act (HIPAA), you must request a Business Associate Agreement (BAA). pdfforge does not assume any HIPAA-related obligations unless a BAA has been signed. To request a BAA, contact dpo@avanquest.com with relevant details of your intended use. Bear in mind that depending on the scope and use-case, additional charges may apply.
Users must protect pdfforge’s and its affiliates’ Confidential Information with at least reasonable care, use it only for accessing the Software and Services under the Agreement, and not disclose it to third parties without prior written consent—except to authorized personnel bound by equivalent confidentiality obligations.
8.1. Obligations of Confidentiality: You agree to: (a) Maintain the confidentiality of our and our Affiliated Companies and/or licensors’ Confidential Information using the same degree of care you use to protect your own confidential information, but not less than a reasonable standard of care; (b) Use Confidential Information solely for the purpose of accessing and using the Software and Services in accordance with this Agreement; and (c) Not disclose or share pdfforge’s Confidential Information with any third party without pdfforge’s prior written consent, except where disclosure is necessary to employees or contractors who are bound by confidentiality obligations no less protective than those set out in this Agreement.
pdfforge retains all rights, title, and interest in the Software and Services, including the PDFCreator® logo and other trademarks. Users are granted only a limited license to use the Software and Services under this Agreement. Any feedback provided becomes the property of pdfforge. Use of pdfforge’s branding requires prior written consent, and third-party components may be subject to separate license terms. All other rights are expressly reserved.
9.1. pdfforge’s Intellectual Property. All rights, title, and interest in and to the Software and Services, including, but not limited to, the software code, features, design, documentation, trademarks (including the PDFCreator® logo), service marks, and all related intellectual property, are and shall remain the exclusive property of pdfforge or its licensors or its Affiliated Companies. This Agreement does not grant the User any ownership rights in the Software and Services or in any associated intellectual property.
9.2. License Scope. The Software and Services are protected by international copyright, trademark, and trade secret laws. Users are granted only a limited, non-exclusive, non-transferable license to use the Software and Services as expressly authorized in this Agreement. Any use beyond what is expressly permitted is prohibited and constitutes a violation of pdfforge’s intellectual property rights.
9.3. Feedback. If you submit suggestions, ideas, or feedback regarding the Software and Services (“Feedback”), you agree that pdfforge shall own all rights, title, and interest in such Feedback. The User hereby assigns all intellectual property rights in the Feedback to pdfforge and acknowledges that pdfforge may use and commercialize such Feedback without restriction or obligation.
9.4. Trademarks and Branding. Users may not use the PDFCreator or PDFArchitect name, the PDFCreator® logo, or any other pdfforge trademarks, trade names, or branding for any purpose—including promotional, commercial, or public communications—without prior written consent from pdfforge. Any authorized use must comply with pdfforge’s brand guidelines and must not imply endorsement or affiliation.
9.5. Reservation of Rights. Except for the limited rights explicitly granted to Users under this Agreement, all rights, title, and interest in the Software and Services, and all associated intellectual property, are expressly reserved by pdfforge and its licensors. Unauthorized use is strictly prohibited and may result in legal action.
9.6. Third-Party Components. The Software and Services may include or interoperate with third-party components, libraries, or open-source software. Such components may be subject to separate license terms, which the User agrees to comply with. pdfforge disclaims any liability for the operation or licensing of such third-party components.
pdfforge may modify or discontinue parts of the Software or Services at any time. Users are responsible for maintaining compatibility and accept that changes may impact functionality. pdfforge may also update these Terms, and continued use after changes constitutes acceptance. If a User disagrees with any updates, they may terminate their license by discontinuing use—without refund, unless required by law.
10.1. Modification to the Software or Services. pdfforge reserves the right to modify, update, or discontinue any part of the Software or Services at any time, with or without notice. This may include changes to features, performance, licensing options, or availability of specific versions or functionalities. You acknowledge that modifications or updates to the Software or Services may affect their functionality, access, or compatibility. It is your responsibility to ensure that your systems and usage remain compatible with the current version. pdfforge is not liable for any costs incurred in connection with such adjustments.
10.2. Changes to Terms. pdfforge may revise these Terms from time to time to reflect changes in the Software or Services, legal requirements, or business practices. Material changes will be communicated through appropriate channels. Continued use of the Software and Services after changes take effect constitutes acceptance of the revised Terms. If the User does not agree to the updated Terms, they must cease use of the Software and Services.
10.3. Termination Right. If you do not agree to modified Terms or changes to the Software or Services, they may terminate their license by ceasing use and, where applicable, contacting pdfforge to close their account. Termination does not entitle the User to a refund unless required by applicable law.
Users must comply with all applicable laws, including those relating to data protection, consumer rights, intellectual property, and software use. The Software and Services are subject to export control regulations, and may not be used, transferred, or accessed in violation of such laws. Use is strictly prohibited in or from Restricted Territories—such as Russia, Belarus, and others—unless explicitly authorized by pdfforge.
11.1. Compliance with Laws. You agree to use the Software and Services in full compliance with all applicable local, national, and international laws and regulations. This includes, but is not limited to, laws relating to data protection, consumer protection, intellectual property, and software use and licensing. You are solely responsible for ensuring that their use of the Software and Services does not violate any legal obligations in their jurisdiction.
11.2. Export Control. The Software and Services may be subject to export control laws and regulations of jurisdictions such as the European Union, Germany, Canada, and the United States, including the U.S. Export Administration Regulations (EAR). You agree not to export, re-export, transfer, or use the Software and Services: (i) in any country or territory subject to international sanctions or trade embargoes; (ii) to any individual or entity listed on applicable government restricted parties lists; (iii) for any prohibited military, surveillance, or nuclear-related use, unless expressly authorized by applicable export control authorities.
11.3. Restricted Territories. Unless explicitly permitted by pdfforge in writing, the User may not use, download, or access the Software and Services in, or from, any Restricted Territory, nor may the User enable others to do so. “Restricted Territory” includes: Russia, Belarus, North Korea, and any other country subject to sanctions or where pdfforge’s Software and Services are prohibited or restricted by law or regulation.
pdfforge may offer limited support for the Software and Services, including documentation, technical assistance, and updates, depending on the User’s plan. No guaranteed uptime is provided, and availability may be affected by maintenance or unforeseen issues. If applicable, Service Level Agreements (SLAs) will define specific support commitments and are incorporated by reference. Support excludes issues caused by third-party software, unauthorized modifications, or misuse.
12.1. Support Availability: pdfforge may, at its discretion, provide limited support for the Software and Services. Support may include access to documentation, technical assistance via email or helpdesk, and periodic updates or patches. The availability, response times, and scope of support depend on the specific edition or subscription plan the User has purchased.
12.2. No Guaranteed Uptime: pdfforge does not guarantee uninterrupted or error-free access to the Software or Services. While reasonable efforts will be made to ensure reliability and performance, downtime may occur due to scheduled maintenance, updates, or unforeseen technical issues.
12.3. Service Level Commitments: If the User has subscribed to a plan that includes a Service Level Agreement (SLA), such commitments—such as guaranteed response times, uptime percentages, or resolution timelines—will be defined in a separate service plan or agreement. Any applicable SLA is hereby incorporated into these Terms by reference and is available upon request or as specified in your commercial agreement. Support does not cover issues resulting from: (i) Use of third-party software or integrations not provided by pdfforge; (ii) Modifications to the Software not authorized by pdfforge; (iii) Misuse or use of the Software and Services not in accordance with official documentation; (iv) Use in unsupported environments or configurations.
These Terms apply from your first use of the website or, for downloadable Software, from acceptance during installation, registration, or purchase. They remain in effect for as long as you use the Software and Services or for the duration of your subscription, unless terminated earlier. pdfforge may suspend or terminate your access at its discretion. Upon termination, all rights cease and you must delete any copies in your possession. Suspension does not waive payment obligations, and refunds are only granted where required by law.
13.1. Term. These Terms apply to the website and online Services from your first visit or use, even without an account. For the downloadable Software, they take effect when you accept them during installation, account registration, or purchase, whichever comes first. These Terms remain in force for the duration of your use or, if applicable, for the duration of your subscribed plan (“Subscription Term”), unless terminated earlier in accordance with this Agreement. pdfforge may suspend or terminate your access at its sole discretion, with or without notice, including if you breach these Terms, pose a security or operational risk, or if the Software or Services are discontinued.
13.2. Effect of Termination. Upon termination for any reason: (a) All rights and licenses granted to the User under these Terms shall immediately cease; (b) The User must discontinue all use of the Software and Services and permanently delete or destroy any copies, including Confidential Information in their possession; (c) Any provisions that by their nature should survive termination, such as confidentiality, intellectual property, disclaimers, and limitations of liability, shall continue to apply.
13.3. Suspension of Access. pdfforge may suspend the User’s access to the Software or Services, in whole or in part, either temporarily or permanently, if required to comply with legal obligations, for security or operational concerns, or due to breach of these Terms. Suspension does not relieve the User from payment obligations during the active Subscription Term unless otherwise required by law. pdfforge shall not be liable for any termination or suspension of access, except as explicitly required by applicable law or stated in a separate agreement. Termination does not entitle the User to a refund unless mandated under consumer protection regulations.
You represent and warrant that you have the legal authority to accept these Terms and that your use of the Software and Services will comply with applicable laws, third-party rights, and pdfforge’s policies. You agree to provide accurate information, not introduce harmful code, and ensure lawful handling of any personal data. Except as expressly stated, the Software and Services are provided “as is” and “as available,” and pdfforge disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
14.1. Your Representations and Warranties. By accessing or using the Software and Services, you represent and warrant that: (a) You have the legal authority and capacity to enter into and be bound by these Terms, whether on your own behalf or on behalf of a company or organization. If you are accepting these Terms on behalf of an entity, you confirm that you are authorized to bind that entity; (b) Your use of the Software and Services will comply with all applicable laws and regulations, including those related to data protection, intellectual property, consumer rights, and export control, and with our guidelines and policies as we may introduce from time to time, including our Acceptable Use Policy (Annex A); (c) You will not use the Software or Services in a manner that infringes upon or misappropriates the rights of any third party or violates applicable law; (d) Any information you provide to pdfforge, including during registration or use of your account, will be accurate, complete, and kept up to date; (e) You will not introduce or transmit any harmful code, malware, or unauthorized software via your use of the Software and Services; (f) If your use involves the collection or processing of personal data, you warrant that such processing will comply with applicable data protection laws and that you have obtained all necessary consents from data subjects where required.
14.2. Disclaimer of Warranties. Except as expressly provided in this Agreement, the Software and Services are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory. pdfforge disclaims all other warranties, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from usage of trade, course of dealing, or performance.
pdfforge provides the Software and Services “as is” and disclaims all warranties to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. pdfforge does not guarantee uninterrupted or error-free operation. It is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or access.
15.1. Disclaimer of Warranties. To the fullest extent permitted by applicable law, the Software and Services are provided by pdfforge on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory. This includes, but is not limited to, all implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, and any warranties arising from course of dealing, usage, or trade practice. pdfforge does not guarantee that the Software or Services will meet your requirements, operate without interruption, be free of defects or errors, be secure or virus-free, or that any errors will be corrected. Access to the Services may be suspended, restricted, or terminated at any time for maintenance, upgrades, or reasons beyond our control. No advice or information, whether oral or written, obtained by you from pdfforge or through the Software or Services shall create any warranty not expressly stated in these Terms. In jurisdictions that do not allow the exclusion of implied warranties, the above exclusions may not apply to you, and you may have additional rights under mandatory consumer protection laws.
15.2. Limitation of Liability. To the maximum extent permitted by applicable law, pdfforge, its affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to any loss of profits, revenues, data, goodwill, or business opportunities, arising out of or related to: (a) your use of or inability to use the Software or Services; (ii) any interruptions, delays, or errors in access or operation; (iii) loss or corruption of data or files; (iv) unauthorized access to or use of your account or data or any other matter relating to the Software or Services. This limitation applies whether the claim is based in contract, tort, negligence, strict liability, or otherwise, even if pdfforge has been advised of the possibility of such damages. Where liability cannot be fully excluded under applicable law, pdfforge’s total cumulative liability to you shall be limited to the greater of (a) €100, or (b) the total amount you paid for the Software or Services in the three (3) months preceding the event giving rise to the claim.
You agree to cover any costs, losses, or legal claims arising from your misuse of the Software and Services, violation of these Terms, or infringement of third-party rights. If pdfforge is involved in a dispute due to your actions, you must assist in the defence and cannot settle the matter without pdfforge’s written consent.
16.1. You agree to indemnify, defend, and hold harmless pdfforge, its affiliates, subsidiaries, officers, directors, employees, agents, contractors, and licensors from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, fines, penalties, judgments, settlements, costs, and expenses (including reasonable legal and professional fees) arising out of or related to your use or misuse of the Software and Services, your violation of these Terms, your breach of any representations or warranties made herein, your infringement or alleged infringement of any third-party intellectual property, privacy, or other rights, or your failure to comply with any applicable laws, regulations, or contractual obligations. pdfforge reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully, at your own expense, in the defence of such matter. You may not settle any claim that imposes obligations on or admits liability on behalf of pdfforge without its prior written consent.
These Terms are governed by German law. Disputes will first be addressed through good faith efforts to resolve the issue. If unresolved within 30 days, they will be subject to binding arbitration in Hamburg under ICC rules, unless otherwise required by law. pdfforge may seek urgent legal remedies in court to protect its rights. Disputes must be resolved individually, and each party bears its own legal costs unless otherwise decided. Unenforceable provisions will be modified as needed to remain valid and enforceable.
17.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law principles.
17.2. Dispute Resolution. Both parties agree to first attempt to resolve any dispute, controversy, or claim arising out of or in connection with these Terms, including their existence, validity, or termination, through good faith communication. Either party may initiate an informal resolution by providing written notice of the dispute and proposing a path to resolution. If a dispute cannot be resolved through negotiation within thirty (30) days, and unless otherwise required by applicable law, the dispute shall be referred to and finally resolved by binding arbitration in accordance with the Rules of Arbitration of the International Chamber of Commerce (ICC) or another reputable arbitration body agreed between the parties. The seat of arbitration shall be Hamburg, Germany, the language shall be English, and the arbitral award shall be final and binding upon both parties and enforceable in any court of competent jurisdiction.
17.3. Notwithstanding the above, pdfforge retains the right to seek injunctive or equitable relief before any competent court in any jurisdiction in the event of alleged or actual misuse of its intellectual property, breach of confidentiality, or other conduct likely to cause immediate and irreparable harm.
17.4. To the extent permitted by applicable law, you agree to resolve any disputes with pdfforge only on an individual basis and expressly waive participation in any class, group, or representative actions. Arbitration or court proceedings must be conducted solely between you and pdfforge.
17.5. Each party shall bear its own legal costs and fees in connection with arbitration or legal action, unless otherwise determined by the arbitrator or required by law. pdfforge may recover reasonable costs and attorneys’ fees incurred in enforcing its rights under these Terms.
17.6. If any provision in this section is found unenforceable under applicable law, the remainder shall remain in full force, and any invalid provision shall be modified to the minimum extent necessary to render it enforceable and consistent with the parties’ original intent.
18.1. Entire Agreement. These Terms constitute the entire agreement between you and pdfforge with respect to your use of the Software and Services and supersede all prior or contemporaneous agreements, communications, or understandings, whether written or oral. Any additional terms proposed by you are expressly rejected unless agreed to in writing by pdfforge.
18.2. Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.
18.3. No Waiver. pdfforge’s failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision. Any waiver must be made in writing and signed by an authorized representative of pdfforge.
18.4. Assignment. You may not assign or transfer these Terms, in whole or in part, without pdfforge’s prior written consent. pdfforge may assign these Terms or any of its rights and obligations to an affiliated company or in connection with a merger, acquisition, or sale of substantially all of its assets.
18.5. Relationship of the Parties. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between you and pdfforge. You agree not to represent yourself as an employee, agent, or representative of pdfforge.
18.6. Notices. All notices required or permitted under these Terms must be in writing and delivered to the addresses specified by the parties via email, registered mail, or a recognized courier service. Notices to pdfforge must be sent to: https://www.pdfforge.org/about-us/website-contact.
18.7. Force Majeure. pdfforge will not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, or internet or communication outages.
18.8. Governing Language. This Agreement is drafted in the English language. Except where prohibited by applicable law, the English version shall prevail for purposes of interpretation and construction. For users located in Québec, the French version shall prevail to the extent required by applicable law.
18.9. Contact. If you have any questions, concerns, or requests relating to these Terms or your use of the Software or Services, you may contact pdfforge at: contact@avanquest.com.
You must use the Software and Services lawfully, ethically, and without causing harm to pdfforge, its systems, or users. Prohibited activities include distributing malware, gaining unauthorized access, misrepresentation, scraping data, sharing offensive or illegal content, bypassing security, or unauthorized integrations. If you submit User-Generated Content (UGC), you are responsible for ensuring it is lawful and appropriate. pdfforge reserves the right to monitor use and take enforcement action, including suspension or termination, in case of violations.
By using the Software and Services, you agree to use them responsibly, ethically, and in full compliance with applicable laws and these Acceptable Use Guidelines. You must not misuse the Software or Services in any way that could harm pdfforge, its users, infrastructure, or reputation.
Compliance with Laws: You agree to use the Software and Services in compliance with all applicable local, national, and international laws and regulations. This includes but is not limited to data privacy laws, export control regulations, and intellectual property laws.
Prohibited Conduct: The following activities are strictly prohibited when using, accessing or otherwise engaging with the Software or services:
Malicious Activity: Using the Software or Services to distribute malware, viruses, worms, Trojan horses, or any other harmful or destructive code.
Unauthorized Access: Attempting to gain unauthorized access to our (or our licensors, Affiliated Companies or other printers) servers, networks, or data, or interfering with normal operation.
Misrepresentation: Falsely implying an affiliation with or endorsement by Avanquest or pdfforge or making false statements about the Software’s capabilities or security.
Data Harvesting: Scraping, mining, or collecting data from the PDFCreator website or Services without permission, whether manually or via automated tools.
Inappropriate Content: Endorsing or distributing offensive, hateful, or illegal content, including but not limited to adult material, violence, discriminatory speech, or the unauthorized promotion of pharmaceuticals or gambling.
Content Manipulation: Altering, blocking, or manipulating legitimate content such as ads, page layout, or search results in a deceptive or unauthorized manner.
Circumventing Security: Attempting to bypass any usage limits, licensing controls, or technical restrictions put in place by pdfforge.
Unauthorized Integrations: integrating the Software or Services into any other product, software or service without explicit prior written approval by us.
User-Generated Content (where applicable): Some areas of the Services, such as community forums, comment sections, feedback forms, or other interactive features, may allow you or other users to post, upload, submit, or share content (“User-Generated Content” or “UGC”). You are solely responsible for any UGC you contribute and must ensure that such content does not violate any applicable laws, infringe third-party rights, or breach these Terms, including the Acceptable Use Guidelines set out in this Annex. You may not submit UGC that is unlawful, offensive, defamatory, obscene, threatening, harassing, misleading, or otherwise inappropriate. pdfforge reserves the right, but not the obligation, to monitor, review, remove, or restrict access to any UGC at its sole discretion, and to suspend or terminate access for users who violate these standards. You must ensure that UGC does not include personal data of others without valid legal grounds, and you may be required to comply with additional privacy and content moderation responsibilities as defined by law.
Monitoring and Enforcement: pdfforge reserves the right to monitor your use of the Software and Services to ensure compliance with these guidelines. If pdfforge determines that your conduct violates any part of this Annex, it may suspend, restrict, or terminate your access to the Software or Services, and take any other action it deems appropriate, including legal remedies.
This Annex forms an integral part of the End User Software License Agreements for PDFCreator and PDFArchitect.
1. Overview
The Licensed Software includes external open source software components (“OSS Components”) developed by third parties and used in accordance with their respective licenses. These OSS Components are not subject to the commercial terms of this EULA but are instead governed by their respective licenses. Where required by the terms of these licenses, the source code of such OSS Components is made available or may be obtained through the URLs provided below or upon written request.
2. Open Source Components and Licenses
The following OSS Components are included in the Licensed Software:
Component |
Version |
License |
License URL |
MahApps.Metro |
1.5.0 |
MIT |
https://github.com/MahApps/MahApps.Metro/blob/master/LICENSE |
Prism.Core, Prism.Wpf |
7.1.0.431 |
MIT |
|
iText7 |
7.1.9 |
AGPL v3 |
|
Newtonsoft.Json |
12.0.3 |
MIT |
|
EntityFramework |
6.3.0 |
Apache-2.0 |
|
NLog |
5.2.8 |
BSD-3-Clause |
|
FluentFTP |
32.4.0 |
MIT |
https://github.com/robinrodricks/FluentFTP/blob/master/LICENSE.TXT |
CS-Script |
3.30.0 |
MIT |
|
SSH.NET |
2016.1.0 |
MIT |
|
HtmlAgilityPack |
1.11.24 |
MIT |
https://github.com/zzzprojects/html-agility-pack/blob/master/LICENSE |
System.Data.SQLite* |
1.0.112.0 |
Public Domain |
|
CommonServiceLocator |
2.0.7 |
MS-PL |
Components derived from or linked to Microsoft or .NET libraries are subject to the Microsoft EULA https://www.microsoft.com/en/servicesagreement.
A full list of all included OSS Components and their respective licenses is available upon request or provided in the accompanying documentation and distribution package.
3. Attribution and License Inclusion
In accordance with the obligations of the respective open source licenses:
All required license texts and notices are made available in the documentation or installation directory.
Where required (e.g. for Apache-2.0, MIT, BSD), attribution and license text are included unmodified.
For AGPL-licensed components (e.g. iText7), source code or access instructions are provided to comply with §13 AGPL v3.
4. Disclaimer **
Use of the OSS Components is subject to the terms of their respective licenses, which may grant additional rights or impose obligations not set forth in this EULA. These components are provided without warranty and are excluded from the Licensor’s commercial support obligations.